A gentle start in Essen
Dental anxiety can have different causes. At diadentis in Essen, your first contact is a free telephone consultation. We discuss your concerns, previous experiences and the next steps. You do not need to know which treatment you need at this stage.
Fears and triggers are personal
Feelings of helplessness, the sounds of treatment, local anesthesia, or distressing experiences during previous dental visits can all be potential triggers.
Your personal experiences and concerns are the focus of the conversation.
Talking and understanding first
The initial telephone conversation is usually conducted by trained practice staff; a dentist can be brought in if there are specific questions. You can voice your concerns and mention what is important to you regarding a future visit to the practice.
We will coordinate any subsequent practice visit with you. An in-person examination is a separate appointment and is not automatically free of charge. Before treatment begins, we explain the planned procedures and the individual cost estimate.
The first step can be a small one
You do not need to know exactly which treatment you require when you first call. Please feel free to tell us if you find visiting the dentist difficult or if you would prefer to have a conversation first. This helps us determine the right starting point. If you are experiencing acute pain or swelling, please mention these symptoms as well so we can assess the urgency of the situation.
For the consultation, you might want to make a note of what troubles you most—such as specific sounds, the anesthesia process, past experiences, or concerns about high costs. You are also welcome to ask questions about the examination, available support options, and the next manageable step. The initial goal is to understand your situation and develop a clear, logical plan—not to simply recommend a specific method across the board.
You can find contact details under Book an appointment. The KZBV patient advisory service offers further guidance.
Support tailored to you
Our services in Essen include hypnosis as a supportive measure and dental treatment using nitrous oxide. We will work together to determine which form of support is best suited to your personal situation and the planned treatment. The decision is yours to make; no single method can guarantee a completely anxiety-free or pain-free experience for everyone.
You can find more information about our comprehensive diagnostic process under Initial examination.
Frequently asked questions about dental anxiety.
How do I book the free initial telephone consultation?
Open ‘Book an appointment’ and select the appointment type ‘Telefonische Beratung’ (telephone consultation). You can then choose an available slot for your telephone consultation.
Can I speak openly about past experiences?
Yes. Factors causing anxiety and experiences from previous treatments can be discussed openly.
This information does not replace a personal examination or individual medical advice.
Responsible for clinical content: Dr. Stefan Schmid, dentist.